Bull Valley Software / DocumentLOK™ for K-12
Student Information Privacy Policy
Bull Valley Software(1) (BVS) understands that it and its employees may have access to Student Personal Information(2) during the routine provision of implementation and technical support services to its school district customers. BVS also understands that it has been entrusted to maintain the confidentiality of said Student Personal Information during these services, and therefore pledges to carry out responsible stewardship and appropriate use of information gathered in our role as a School Service Provider(3), according to the commitments below and in adherence to all laws applicable to it as School Service Providers.
This Privacy Policy outlines and defines Bull Valley Software’s policy for handling data or information contained in a K-12 school district’s Education Records(4). This Privacy Policy has been provided to BVS’ existing customers who use the DocumentLOK™ document management platform and is provided to all new customers as part of their End User License Agreement. It is also publicly available through BVS’ website (www.BullValleySoftware.com). All policies relating to the obtaining and use of student information are designed to be in compliance with the Federal Educational Records Privacy Act (FERPA)(5).
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Product Description
DocumentLOK™ is a platform developed, sold, and supported by Bull Valley Software (BVS) that K-12 school districts utilize for the sole intended purpose of storing and managing student-related documents as part of the district’s overall Education Records. These document types may include, but are not limited to:
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Registration documents
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Birth certificates
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Vaccination records
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Report cards
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Assessment test results
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Transcripts
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Individualized Educational Programs (IEPs)
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Any other document category or type of the district’s exclusive choosing
Documents committed to the document repository may or may not contain sensitive student information, completely dependent upon the document’s nature and purpose.
DocumentLOK™ stores these documents as 256-bit encrypted objects within a Microsoft SQL database, along with the documents’ associated metadata. The document repository and SQL database may be stored on the district’s in-house network, or on a cloud-based service selected by the district.
Specific metadata to be stored with the documents is at the sole discretion of Authorized School Officials(6) when DocumentLOK™ is initially installed and may be updated by the district throughout the period that the district continues to use DocumentLOK™. The purpose of the metadata is to allow for the efficient filing and retrieval of the documents by district staff. Examples of the metadata may include but are not limited to:
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Student Name
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Student Number
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Date of Birth
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Graduation Year
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Campus Attended
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Document Type
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Description
This metadata may be obtained through integration with the district’s Student Information System (SIS), integration with another education-related software application in use by the district, and/or manual input by district staff at the time the document is committed to the document repository.
The district’s Education Records, document repository and associated metadata are controlled solely by the district’s Authorized School Officials. BVS does not have access to the district’s student information, education records, document repository, or metadata unless granted specific and temporary access by an Authorized School Official, and then only to support authorized services of DocumentLOK™.
Use of Student Personal Information
Bull Valley Software (BVS) sells, implements, and provides technical support for the DocumentLOK™ document management platform, which a K-12 school district uses to manage their Student Records. BVS does not come in contact with any student information beyond that needed for authorized Educational/School Purposes(7) (defined further, below).
All student information is managed and secured by the school district. The only student information that may be exposed to BVS would be any documents or associated metadata (as outlined earlier) incidental to the provision of requested DocumentLOK™ implementation or technical support to the district. Any such access is granted solely by the district and is terminated by the district once the service provision has concluded. Any Student Personal Information that BVS has been exposed to is not, and will not be copied, collected, or retained by BVS either during the requested support services or after the requested support services have been completed, and no student information, including Personally Identifiable Information (PII) or documents are kept, stored or managed by BVS. BVS physically can not access any Student Personal Information or documents without being granted this access by the district. Further, BVS’ permitted (or restricted) activities are controlled solely by Authorized School Officials. Exclusive of this temporary and incidental access that BVS has to student information granted by an Authorized School Official during the implementation and/or support processes, BVS has no access to student information whatsoever.
BVS does not, and will not, use or disclose any student information, including, but not limited to, PII, non-PII, demographic or contact information for any purposes, including behavioral or any other targeted advertising to students, even if requested to do so by an Authorized School Official.
Bull Valley Software does not and will not sell any student data, including Student Personal Identifiable Information (PII) under any circumstances, even if requested to do so by an Authorized School Official.
BVS does not, and will not, collect any information to create or build a student profile, nor will BVS accept a request from any person to create or build a student profile, that would allow BVS or any other party to use said student profile in any way, or for any purpose whatsoever.
BVS does not accept requests or authorizations regarding student information from parents(8) or students(9). BVS has no way to confirm the identity of someone other than our known Authorized School Officials, any requests regarding student information or our exposure to student information are accepted only from Authorized School Officials. If a parent or student has any concerns about information to which BVS may have been exposed during the normal course of providing requested support services to the district, he/she should contact the school with any questions, as an Authorized School Officials are the only individuals responsible for requesting support services from BVS, and authorized to grant access to student information during BVS’ provision of DocumentLOK™ support services. BVS will support the district and cooperate fully with any such requests received from Authorized School Officials.
Security of Student Personal Information
During BVS’ support activities, any actions taken by BVS support staff are electronically tracked and logged by DocumentLOK’s internal security/tracking system, to which the district always has access. As outlined above, exclusive of any temporary and incidental access that BVS has to student information granted by an Authorized School Official during the implementation and/or support processes, BVS has no access to student information whatsoever. Access to any student information, including PII, whether authorized or unauthorized, as well as disclosure of any student information, whether authorized or unauthorized, is at the sole and exclusive control of the district and Authorized School Officials through their network security and DocumentLOK™ access protocols. Any safeguards or procedures to be used by Authorized School Officials, whether these safeguards and/or procedures, whether administrative, technological (other than the electronic tracking of actions taken by BVS representatives during the implementation and/or support processes outlined above), or physical, are at the sole and exclusive control of the Authorized School Officials, and the responsibility to appropriately manage and execute these safeguards or procedures belongs solely and exclusively to Authorized School Officials.
BVS always recommends that the Authorized School Officials perform regular security audits, but the design, extent, and execution thereof is at the sole and exclusive control of the Authorized School Officials. BVS will fully support Authorized School officials in these endeavors, providing any assistance possible.
Vendors and Value-Added Resellers
BVS does not, and will not, share any Student Personal Information with any third party inconsistent with the policies contained in this Privacy Policy. The DocumentLOK™ document management platform may be sold to a district, installed by, implemented by, and/or supported by one of BVS’ third-party Value-Added Reseller (VAR) partners, or by other subcontracted vendors. BVS will not accept any third party as a VAR partner or vendor unless the VAR partner or vendor agrees to adhere to all principles contained in this Privacy Policy, which is incorporated as part of the Partner’s or Vendor’s contractual agreement with BVS.
Changes to Privacy Policy
From time to time, BVS may make changes to this Privacy Policy. Whenever any material changes are made, BVS will send the updated policy via email to the primary contact at each customer district. Continued use of DocumentLOK™ (defined as the first time the user logs on to DocumentLOK™ after said notification has been sent) will constitute acceptance of the new policy. If the district does not agree with the new Policy, they are free to discontinue use of DocumentLOK™. Such discontinuation of use will not affect any contractual licensing requirements contained in the DocumentLOK™ End User Licensing Agreement (EULA).
Successor Entities
Since BVS does not keep, retain, manage, or maintain any student information, including PII, should BVS merge with, be purchased by, or be otherwise acquired by, another entity, there will be no transfer of student information to the successor entity.
End Notes / Definitions
(1) Bull Valley Software (BVS) is a software developer with a mailing address of P.O. Box 2029, Woodstock IL 60098. Its telephone number is (815) 788-1888, and its email address is SalesAdmin@BullValleySoftware.com.
(2) Student Personal Information is personally identifiable information as well as other information when it is both collected and maintained on an individual level and is linked to personally identifiable information.
(3) "School Service Provider" refers to any entity that: (1) is providing, and is operating in its capacity as a provider of, an online or mobile application, online service or website that is both designed and marketed for use in United States elementary and secondary educational institutions/ agencies and is used at the direction of their teachers or other employees; and (2) collects, maintains or uses student personal information in digital/electronic format. The term ‘School Service Provider’ does not include an entity that is providing, and that is operating in its capacity as a provider of, general audience software, applications, services or websites not designed and marketed for schools. ·
(4) "Education Records" means records that are directly related to a student and are maintained by an educational agency or institution or by a party acting for the agency or institution. For more information, see the Family Educational Rights and Privacy Act regulations. 34 CFR § 99.3.
(5) FERPA The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.
(6) "School Official" means any employee, including teacher, that the school or district has determined to have a “legitimate educational interest” in the personally identifiable information from an education record of a student. School officials may also include third party contractors, consultants, volunteers, service providers, or other party with whom the school or district has outsourced institutional services or functions for which the school or district would otherwise use employees under the school official exception in FERPA. 34 CFR § 99.31(a)(1).
(7) "Educational/School Purposes" are services or functions that customarily take place at the direction of the educational institution/agency or their teacher/employee, for which the institutions or agency would otherwise use its own employees, and that aid in the administration or improvement of educational and school activities (e.g., instruction, administration, and development and improvement of products/services intended for educational/school use).
(8) "Parent" includes a student’s legal guardian
(9) "Student" applies to students of United States elementary and secondary schools, and with regard to notice and consent applies only to students of appropriate age as authorized under relevant United States federal law.
DocumentLOK™ Website Terms of Use
Last Updated: August 26, 2024
1. Introduction
We are Bull Valley Software, Inc. (“Company,” “We,” “Our,” or “Us”), a company registered in Illinois, United States of America, at P.O. Box 2029, Woodstock, Illinois, 60098, in McHenry County.
These Terms of Use (“Terms”) govern your access to, and use of, our website located at http://www.DocumentLOK.com (“Site”), and apply to any and all users of, or visitors to, the Site (“You,” “Your”).
The Site contains materials, text, graphics, images, audio, videos, photographs. features, designs, functionality, source code, and databases, as well as copyrights, trademarks, service marks, and logos that are the property of the Company, unless noted as the property of other respective owners (collectively identified herein as “Content”) that is protected by U.S. and international copyright, trademark, and intellectual property laws.
The Company offers a document management platform marketed under the name of DocumentLOK™ (“Product”), and information regarding this Product is contained on the Site.
2. Use of the Site
2.1. Purpose
The Site is intended for informational purposes only, to provide information on the Product, information on topics of interest to the document management community in general, and to provide a platform for users to comment on blog posts. We do not sell DocumentLOK™ or any other products, or offer any subscriptions through the Site.
2.2. User Comments
Subject to these Terms, We grant You a non-exclusive, non-transferable, and revocable license to access the Content on the Site, download or print Content on the Site to which You have properly gained access, and post comments on blog posts conforming with the Prohibited Conduct and User-Generated Content sections below.
2.3. Warrants and Representations
You agree that by accessing the Site, You have thoroughly read and unconditionally agree to be bound by these Terms. If You do not agree to these Terms, You are expressly prohibited from using the Site and must discontinue use immediately, including use or access under any other new or borrowed user name even if You have permission to use said name, new or borrowed email address even if You have permission to use said email address, or IP address even if You have the permission to use said IP address.
You hereby warrant that You have the legal capacity to understand and comply with these Terms, and You agree to do so. The Site is intended for use solely by adults over the age of 18. You hereby warrant that You are over the age of 18. If You are under the age of 18, You are expressly prohibited from using the Site, and must cease use immediately, including use or access under any other new or borrowed user name even if You have permission to use said name, new or borrowed email address even if You have permission to use said email address, or IP address even if You have the permission to use said IP address.
3. User Responsibilities
3.1. Accuracy and Compliance
You agree to provide honest and accurate information and representations, and to comply with all Terms contained herein, as well as all applicable laws and regulations while using the Site.
3.2. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
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Posting any comments that are, in Our sole opinion, in any way or for any purpose.
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Defamatory, slanderous, or libelous to Us, any user, or any other person or entity;
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Illegal, or in violation of any applicable laws or regulations;
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Obscene or pornographic;
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Abusive, threatening, harassing, disparaging, harmful, or intimidating;
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False or misleading;
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Disparaging, tarnishing, or harmful to Us or the Site; or
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Otherwise objectionable.
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Posting comments that, in Our sole opinion, in any way or for any purpose:
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Are not original to You, or for which You do not possess the proper permission to post;
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Violate Our intellectual property, proprietary or privacy rights, or the intellectual property, proprietary or privacy rights of any third party;
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Contain the names of, or information about, any other person or entity without their express consent;
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Contain or disclose any confidential information, including confidential district or ANY student information; especially student Personally Identifiable Information (“PII”);
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Use, attempt to use, or contain the name, identity, or PII of any student whatsoever, or information about any user without their express consent;
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Impersonate or attempt to impersonate any person or entity;
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Misrepresent or falsely claim affiliation with any person or entity;
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Contain any advertisements or other forms of solicitation; or
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Can be considered as, or contain any, spam, chain letters, multi-level marketing, or mass-created content.
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Adversely affecting or attempting to adversely affect, in Our sole opinion, the security of users, districts, or students by any means, including but not limited to, the collection of, or attempt to collect usernames, user email addresses, student PII, or any student information whatsoever, or any user information by any means, or for any purpose.
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Adversely affecting or attempting to adversely affect, in Our sole opinion, in any way or for any purpose, Our intellectual property, proprietary or privacy rights, or the security of, the Site by:
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Removing or attempting to remove any copyright, proprietary, or intellectual property notices from the Site;
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Copying or attempting to copy, altering, or attempting to alter, reverse engineering or attempting to reverse engineer, or decompiling or attempting to decompile any software or code used on the Site;
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Gathering or attempting to gather, copying, or attempting to copy, mining or attempting to mine, or compiling or attempting to compile, data or any other Content from the Site in any way, including the use of bots, spiders, scrapers, or other malware, for any purpose without prior express written permission from Us;
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Circumventing or attempting to circumvent, disabling, or attempting to disable, or otherwise interfering or attempting to interfere, with any security-related features on the Site, including any features that prevent, restrict, or enforce limitations on the gathering, retrieving, mining of, or copying or compiling of, any data or other Content contained on the Site;
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Circumventing or attempting to circumvent, disabling, or attempting to disable, or otherwise interfering or attempting to interfere, with any security-related features on the Site, including any features that prevent, restrict, or enforce limitations on the use of the Site;
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Creating or attempting to create any mailing lists or databases from information contained on the Site or in user posts, unauthorized links to, or launching or attempting to launch, any scripts or other software from the Site;
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Using or attempting to use the Site or any Content contained on the Site to create similar products or compete with Us in any way;
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Tricking or attempting to trick, defrauding, or attempting to defraud, or misleading or attempting to mislead, Us, especially in an attempt to gather user account information, student PII, or any other sensitive information;
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Uploading or attempting to upload, transmitting, or attempting to transmit, any viruses, Trojan horses, or any other malware that modifies, impairs, disrupts, or interferes with the use, operation, or maintenance of the Site in any way or for any purpose;
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Adversely affecting or attempting to adversely affect, in Our sole opinion, in any way or for any purpose, the operation or integrity of the Site by:
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Engaging or attempting to engage in any activity that disrupts, interferes with the operation of, or places an undue burden on the Site or the servers and networks used to make the Site available.
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Filing or attempting to file false reports of abuse or misconduct; or
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Misusing or attempting to misuse support services.
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4. Intellectual Property
4.1. Ownership
All Content, including trademarks, service marks, and copyrights are the exclusive property of Us and/or Our licensors, unless said trademarks, service marks, or Content is noted to be the property of a third party, and are subject to U.S. and international copyright, trademark, proprietary and privacy laws. The Site structure, organization, and code are the valuable trade secrets of Us and/or Our licensors. You acknowledge that no title to any Site Content is transferred to You, and that You do not obtain any rights, express or implied, in the Site or its Content, other than the rights expressly granted in these Terms. You agree to retain on the Site any and all product identifications and patents, copyrights, trademarks, and other proprietary notices contained on the Site or in the Content delivered to You hereunder.
All Content on the Site, including but not limited to trademarks, service marks, and Content are the property of the Company or its licensors, unless said trademark, service mark or other content is noted as being the property of a third party, and is protected by U.S. and international copyright, trademark, and intellectual property laws.
4.2. License
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for informational purposes only. You may not use any part of these Terms or Content contained on the Site, copy, modify, reproduce, download, republish, post, publicly display, distribute, sell, license, or create derivative works from these Terms or the Content contained on the Site for any commercial purpose without Our express prior written consent.
5. User-Generated Content
5.1 User Responsibilities
You accept the sole and entire responsibility of accessing and using the Site and You use and access the Site entirely at Your own risk. You are solely and entirely responsible for the content of Your comments. It is Your responsibility to thoroughly review the Prohibited Conduct above, and You hereby expressly acknowledge that You have done so. Comments posted to blog posts must comply with the Terms contained herein, including those listed under Prohibited Conduct above, especially student PII. Any comments that are deemed, at Our sole discretion, to be irrelevant, offensive, or inappropriate will be deleted in accordance with these Terms, and We reserve the right to terminate, restrict, or suspend Your use of, and access to, the Site. If this occurs, You are expressly prohibited from accessing any and all Content on the Site under any other new or borrowed user name even if You have permission to use said name, new or borrowed email address even if You have permission to use said email address, or IP address even if You have the permission to use said IP address.
5.2. Ownership of Comments
By posting comments on the Site, You agree that said comments, as well as any material contained therein, become Our property, to use, reproduce, modify, publish, and distribute in any media or format and for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to You.
5.3. Monitoring and Removal
We reserve the right to monitor, review, and remove any comments that You have posted at any time, that We deem, in Our sole discretion, to be in violation of these Terms or otherwise irrelevant or objectionable, or for any reason We deem appropriate, without notice, limitation, or liability.
6. Disclaimers and Limitation of Liability
6.1. No Warranty
The Site is provided “as is” and “as available” without any warranties of any kind, whether express or implied.
EXCEPT FOR ANY EXPRESS WARRANTIES SET FORTH IN THESE TERMS, WE HEREBY EXPRESSLY DISCLAIM OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY, TITLE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NO PERSON, DISTRICT, OR COMPANY MAY EXPAND OR ALTER THIS WARRANTY.
We assume no liability for any bugs, viruses, Trojan horses, or other malware that may have been transmitted or uploaded by any third party.
We do not warrant, guarantee, endorse, support, verify, monitor, or assume responsibility for any product or service advertised or offered by any third party on the Site in any form or format, or any hyperlinked website.
The Site may experience outages, interruptions, delays, or slow performance, for any number of reasons including, but not limited to, system maintenance, or network, hardware, software, or other issues. By nature, these interruptions, outages, delays, or performance issues will most likely occur without notice, even to Us. We are therefore not obligated to provide notice to You of these situations prior to, during, or after the occurrence(s) thereof. Nothing in these Terms or on the Site is intended to, or will be construed as, any guarantee of Site performance, will obligate Us in any way to provide timely maintenance or enhancement of the Site, or will obligate Us to resolve any performance or access issues within any defined time period, or at all. You hereby agree that the Company will incur no liability whatsoever, or be responsible for any loss or damage, consequential or inconsequential, to You for Your loss of access to or use of the Site, or inconvenience resulting from any of the above occurrences.
Content on the Site may contain unintentional factual errors, incomplete information or omissions, or typographical errors. We will endeavor to correct any material errors as soon as possible, but nothing in these Terms or on the Site will obligate Us in any way to correct these issues within any defined time period, or at all. You hereby agree that the Company will incur no liability whatsoever, or be responsible for any loss or damage, consequential or inconsequential, or inconvenience to You resulting from any of the above occurrences.
6.2. Limitation of Liability
IN NO EVENT WILL WE, OUR LICENSORS, AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AND AGENTS, HAVE ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVINGS, ARISING OUT OF THE USE, DELIVERY, OR PERFORMANCE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. THIS LIMITATION SHALL APPLY TO CLAIMS OF PERSONAL INJURY TO THE EXTENT PERMITTED BY LAW. IN NO EVENT WILL WE HAVE ANY LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY.
Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential, or special damages, so the above exclusions and limitations may not apply to You.
7. Regulatory Compliance
The Site is not intended or designed to comply with any Federal, State, or Local regulations, including but not limited to, HIPAA (the Health Insurance Portability and Accountability Act), FERPA (the Federal Educational Rights and Privacy Act), or FISMA (the Federal Information Security Management Act of 2002). If Your use of, or interaction with, the Site would be subject to these or any other Federal, State, or Local regulations, You are expressly prohibited from using the Site, and must discontinue use immediately. If this occurs, You are expressly prohibited from accessing any and all Content on the Site under any other new or borrowed user name even if You have permission to use said name, new or borrowed email address even if You have permission to use said email address, or IP address even if You have the permission to use said IP address..
8. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, partners, and agents from and against any claims, liabilities, damages, losses, or expenses, at Your own expense, including reasonable attorneys’ fees, arising out of or related to Your use of the Site or Your breach of these Terms. You agree to fully cooperate, at Your own expense, with Our defense of any claims.
9. Changes to Terms or Content
We reserve the right to periodically update these Terms, but We are not obligated to do so on any schedule or at all. Should We update these Terms, We will alert users to these changes by updating the Last Updated date. You agree to accept the responsibility to periodically review these Terms to remain informed of any changes or updates that We make hereto. You expressly waive any other notice of any changes or updates to these Terms. Your continued use of the Site after any changes constitutes Your acceptance of the revised Terms.
We reserve the right to periodically update the Content contained on the Site, but We are not obligated to do so. The Content of the Site is dynamic and will likely be updated frequently to keep up with Product enhancements. Providing notification to users of every update to Content is impractical and would place an undue burden on the Company. You will therefore not receive notification of updates to Site Content. These rights are without limit or liability.
We reserve the right to remove any or all Content from the Site, or to shut down the Site completely, without notice, limitation, or liability.
10. Voluntary Termination
These terms remain in effect for as long as You access Content, use the Site, or post comments on the Site.
If You are unable to honestly and accurately make any representations required herein, are unable to, or refuse to comply with any and all requirements of these Terms, You MUST voluntarily discontinue use of, and access to the Site immediately. If You voluntarily discontinue use of, and access to, the Site due to the inability to honestly and accurately make any representations contained herein, or are unable to, or refuse to comply with any and all requirements of these Terms, You are expressly prohibited from accessing any and all Content on the Site under any other new or borrowed user name even if You have permission to use said name, new or borrowed email address even if You have permission to use said email address, or IP address even if You have the permission to use said IP address.
11. Effects of Violation; Involuntary Termination
We reserve the right to monitor the Site for violation or suspected violation of any applicable laws or these Terms. Your violation or suspected violation of any applicable laws or these Terms will result in actions, potentially including, but not limited to restriction, termination, or suspension of Your access to the Site, reporting You and Your actions or suspected actions to law enforcement authorities, and/or initiating legal actions to enforce these Terms. If We believe Your actions have violated Our rights, any applicable law, or these terms, and We initiate legal proceedings, any such legal proceedings shall be conducted consistent with the Terms contained in the Governing Law section, below.
We reserve the right, in Our sole discretion, to restrict, terminate, or suspend Your access to the Site for any reason, including but not limited to violation or suspected violation of any applicable law or these Terms, and by any means available to Us, including blocking Your IP address, without notice, limitation, or liability.
If We take any actions to involuntarily terminate, restrict, or suspend Your use of, and access to, the Site, You are expressly prohibited from accessing any and all Content on the Site under any other new or borrowed user name even if You have permission to use said name, new or borrowed email address even if You have permission to use said email address, or IP address even if You have the permission to use said IP address.
12. Governing Law
These Terms shall be construed and governed in accordance with the laws of the State of Illinois and any actions regarding these Terms shall be brought in the courts of McHenry County, Illinois.
13. California Users and Residents
If any complaint with Us is not satisfactorily resolved, You can contact in writing::
Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 North Market Boulevard, Suite N-112,
Sacramento, California 95834
or by telephone at:
(800) 952-5210 or
(916) 445-1254.
14. Electronic Communications
Electronic communications include, but may not be limited to, Your accessing and use of the Site, Your posting of comments, Your requesting of additional information, requesting to schedule a Product demonstration, any and all Content, disclosures, or notices contained on the Site, updates to the Last Updated date, and the exchange of emails between You and Us. You expressly agree to electronic communications being the only form of communications to You by Us, to receive communications solely by electronic means, and that said electronic communications satisfy any legal requirements for communications to be in writing. You hereby accept the electronic form of these Terms and waive any and all claims, regardless of jurisdiction, based upon the lack of physical signatures by You or Us, or communications being transmitted in any form or by any non-electronic means.
15. Entire Agreement
These Terms (a) constitute the entire agreement between the parties relating to the subject matter hereof and supersede any prior negotiations, proposals, representations, and agreements; and (b) shall be interpreted in accordance with the laws of the State of Illinois, U.S.A., excluding its choice of law rules. Failure by either party to enforce any term hereof shall not be deemed a waiver. We shall have the right to receive costs and expenses, including reasonable attorneys' fees, incurred in connection with the enforcement of these Terms. In the event any provision of these Terms is declared invalid, the remainder shall continue in binding effect.
16. Contact Us
If You have any questions about these Terms, You may contact Us at:
Bull Valley Software, Inc.
P.O. Box 2029
Woodstock, IL 60098
K12.0.0.2.0.20240826